Moved Customer Satisfaction scores from bottom-to-top box working as a Trusted Partner with Charter. Remediated faulty workflow application delivered by 3rd party partner
Pre-Sales
Led team to deliver revenue forecast, cost budget, project plan, and resource plan for a $12.5MM cloud services initiative. Resulted in successful contract award with Glaxo-Smith-Kline
Project Mgmt
Project Management guidance for SafeCo
Win OS Migration
Established distribution architecture and piloted the Windows migration for Charter
Active Directory
Led AD migration pilots for State of North Carolina and Ball State University
Data Warehouse
SQL data warehouse pilot effort for Comcast
Senior Project Leadership role working primarily within the communications industry vertical market. Joined in 2006 delivered quality initiatives encompassing the Microsoft technology stack.